If you want to save a file to a location on your computer other than the default folder, use Save as. On the File menu, click Save as, or press + Shift + S. If the dialog box does not show a folder or folders on your computer, click On My Mac. Jun 12, 2019 Yet, even this happened, it is still possible to recover a word document that was not saved on mac, and this can be quite easy especially with auto-recovery word mac. Besides the solution of auto recovery Word on mac, there are also 2 alternatives to recover a Word document that wasn't saved on Mac.
One of the most depressing moment is when you click on the Save button to save a Word document you are working on, an error pops up and says: Microsoft Word is not responding. The error also happens when you try to open a Word document.
If you can't save or open a Word file because Microsoft Word is not responding on Windows or Mac, here are how to fix it and save the document.
Microsoft Word Not Responding When Opening or Saving a Document(Windows)
1. Repair Microsoft Word
If MS Word is not responding on your Windows 10/8/7 PC when you try to save or open a document, you can start to fix the problem by repairing the Microsoft Word application.
Access the Repair Tool
On Windows 10, right-click the Start button and click Apps and Features. Select Microsoft Word from the Apps list and select Modify.
On Windows 8, 7, click the Start button and select Control Panel. Open Programs > Uninstall a program. Right-click on Microsoft Word and select Change.
Run the Repair Tool for Microsoft Word
If your Microsoft Office is installed by click-to-run, you will see the window 'How would you like to repair your Office Programs'. click Online Repair > Repair.
If your Microsoft Office is MSI-based installed, you'll see the 'Change your installation' window, click Repair > Continue.
Follow the on-screen instructions to finish the repair. Then try to open or save the Word document and see if Word is responding now.
2. Disconnect Network Drive
If you are using a network drive to save the Word files, Microsoft Word doesn't respond if the network drive is not existing or offline. You may disconnect the network drive from your computer to fix the unresponsive Microsoft Word.
Step 1 Go to My Computer.
Step 2 Right-click on it and select Disconnect Network Drive.
Step 3 Click the letter of the drive that the Word files are saved to and click OK to disconnect the drive.
Now all contents on the network drive can be accessed via Windows Explorer.
3. Disable Add-ins in Microsoft Word
When your Microsoft Word is not responding, Add-ins for Word may be the culprit. Disable all the add-ins for Word.
Step 1 In Microsoft Word, click File > Word Options > Add-ins.
Step 2 Under Manage: Com-in Add, click Go to open all add-ins.
Now all contents on the network drive can be accessed via Windows Explorer.
3. Disable Add-ins in Microsoft Word
When your Microsoft Word is not responding, Add-ins for Word may be the culprit. Disable all the add-ins for Word.
Step 1 In Microsoft Word, click File > Word Options > Add-ins.
Step 2 Under Manage: Com-in Add, click Go to open all add-ins.
Step 3 Disable all add-ins and click OK.
4. Save Document When Microsoft Word Not Responding
If Microsoft Word is not responding and you have to close Microsoft Word without saving the Word document, you can try to recover the unsaved Word document in the following 2 ways.
Search for Word Backup Files
By default, Microsoft Word turns on 'Always create backup copy' option so that it will create a backup copy of the working Word file automatically. Here is how to access the backup copy in different versions of Word.
For Word 2016: Click 'File > Open > Browse'.
For Word 2013: 'File > Open > Computer > Browse'
For Word 2010: Click 'File > Open'.
For Word 2007: Click 'Microsoft Office Button > Open'.
Then navigate to the folder where you last saved the Word file.
In the Files of type list (All Word documents), click 'All Files'. Find and click the backup file and then open it.
If you couldn't find a backup of the unsaved Word file, use a Data Recovery to get it back.
Use FonePaw Data Recovery to Restore Lost Files
FonePaw Data Recovery can quickly and deeply scan your computer to retrieve deleted Word documents as well as images, videos, audios, and more from hard drives (including Recycle Bin) on Windows 10/8/7/XP. See how easy it is to find back lost documents:
Step 1 Launch FonePaw Data Recovery.
Step 2 Select the Document file type and hard disk drive to go into the scanning process. Microsoft office runs slow on mac. It will be better if you remember which drive the Word documents are saved to. If not, choose all hard disk drives.
Step 3Click Scan. Quick Scan will be carried out automatically.
Step 4 Check the scanned results by Type List and Path List. Just check all the Word document file found. You are always allowed to preview the files.
If you find the result unsatisfying, try Deep Scan which may take some time.
Fix Microsoft Word Not Responding on Mac
If Microsoft Word doesn't respond on Mac, you may force quit the application and fix the problem with the following methods.
1. Clear the Auto Recovery folder
Step 1 Open the Go menu and click Home.
Step 2 Go to Documents > Microsoft User Data then you will find the Office Autorecovery folder.
Step 3 Open the folder, there are the autorecovery files of Microsoft application. You can copy or move the files to somewhere else to save them. Then delete all the files in the folder.
Now launch Microsoft Word and see if it is responding now.
2. Remove Word Preferences Files
Step 1 Click Go > Go to the folder, then type ~/Library to open the Library folder.
Step 2 Open the Preferences folder and select the Word preference file, which is named as com.microsoft.Word.plist. Move the file to somewhere else like the desktop.
Now launch Microsoft Word and see if it is responding.
If the problem still exists, do the follows:
Restore the file named com.microsoft.Word.plist to the original folder, then exit all Microsoft Office programs.
Then, Click the Word icon > Preferences > Personal Settings > File Locations > User templates.
You will find a file named Normal. Move it to the desktop.
Word Not Responding On Mac
Now launch Microsoft Word and test the program.
3. Save Word Document on Mac
The worst case is that Word is not responding so that the document can't be saved, you can try to retrieve unsaved Word document with FonePaw Data Recovery for Mac.
FonePaw Data Recovery for Mac can scan out all the existing and deleted Word document on your Mac and save Word documents as soon as possible. Read How to Recover Unsaved Word Documents on Mac.
All the above are the ways to fix and save document files when Microsoft Word is not responding on Mac or Windows.
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Note
Office 365 ProPlus is being renamed to Microsoft 365 Apps for enterprise. For more information about this change, read this blog post.
Symptoms
When you save a Word for Mac document, the application crashes or quits unexpectedly.
Resolution
Step 1: Download and install all Office updates
To obtain updates with Office for Mac applications, follow these steps:
My Microsoft Word Documents Are Not Saving In Mac And Cheese
Microsoft AutoUpdate for Mac, which comes with Office, can keep your Microsoft software up to date. When AutoUpdate is set to check for updates automatically on a daily, weekly, or monthly basis, there's no need to search for critical updates and information; AutoUpdate delivers them directly to your computer. To do this:
- Start any Office for Mac application on your computer.
- Click Help menu, click Check for Updates.
For additional information about Office for Mac updates, seeWhere and how to obtain Office for Mac software updates.
If the issue continues to occur, proceed to the next step.
Word Not Opening On Mac
Step 2: Check the hard disc name
Make sure that your hard disc has a name. The name cannot be all numbers but can contain numbers. The name must start with a letter. It must not contain any special characters, such as periods, commas, semi-colons, quotation marks, and so on.
Step 3: Save to a different location
If you are saving a file in your Documents folder, instead try saving the file to the desktop or to a different location.
Remember that there is a 255-character limit to the file name, and the path of the saved file is included in the name. For example, a file that is saved to the desktop has the path 'HDusersyour user nameDesktop.' These characters are counted toward the 255-character limit.
If you want to save to a network share or to an external device (such as a flash drive), first save the file to your local hard disc. If you can save the file to the hard disc (your Documents folder), there is nothing wrong with the Excel installation or with the file. If you cannot save to your local hard disc, go to step 3.
If you cannot save the file to an external device, contact Apple or the manufacturer of the external device. If you cannot save to a network share, contact the network administrator (your IT department) or the owner of the share. If you do not have an IT department and you want to save to a network, contact Microsoft Professional Support.
Step 4: Empty the AutoRecovery folder
Important
The location of certain files are different if you have Service Pack 2 (SP2) installed. To check if it is installed, open Word, and then click About Word from the Word menu. If the version number is 14.2.0 or above, you have Service Pack 2 and you should follow the Service Pack 2 steps when provided in this article.
If there are too many items in the AutoRecovery folder (userDocumentsMicrosoft User DataOffice 2008 AutoRecovery or Office 2010 AutoRecovery), this can cause memory problems and save problems because these files are loaded into memory when Word is started.
Move AutoRecovery files to the desktop or to another folder to see whether they are causing the problem. To do this, follow these steps:
To empty the AutoRecovery folder, follow these steps if have version 14.2.0 (also known as Service Pack 2) installed:
Quit all applications.
On the File menu, click New Folder.
A new folder is created on the desktop. The folder will be called 'New Folder.'
On the Go menu, click Home.
Open Library.
Note
The Library folder is hidden in Mac OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.
Open Application Support, and then open Microsoft.
Open Office 2011 AutoRecovery.
On the Edit menu, click Select All.
Drag all files into 'New Folder' on the desktop.
The AutoRecovery folder should be empty.
Open Excel for Mac 2011 and try to save a file.
Microsoft date and time picker mac. If you can save a file, review the contents of 'New Folder' to decide which files that you want to keep.
If the problem continues to occur, go to the next method.
To empty the AutoRecovery folder, follow these steps if you do not have Service Pack 2 installed:
Quit all applications.
On the File menu, click New Folder.
A new folder is created on the desktop. The folder will be called 'New Folder.'
On the Go menu, click Documents.
Open Microsoft User Data, and then open Office 2011 AutoRecovery.
On the Edit menu, click Select All.
Drag all files into 'New Folder' on the desktop.
The AutoRecovery folder should be empty.
Open Excel for Mac 2011 and try to save a file.
If you can save a file, review the contents of 'New Folder' to decide which files that you want to keep.
If the problem continues to occur, go to the next method.
Step 5: Remove Word preferences
Note
Removing the preferences will remove any customizations that you made. These customizations include changes to toolbars and custom dictionaries and keyboard shortcuts that you created.
Quit all Microsoft Office for Mac applications.
On the Go menu, click Home.
Open Library.
Note
The Library folder is hidden in Mac OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.
Open Preferences.
Look for a file that is named com.microsoft.Word.plist.
If you locate the file, move it to the desktop. If you cannot locate the file, the application is using the default preferences.
If you locate the file and move it to the desktop, start Word, and check whether the problem still occurs. If the problem still occurs, quit Word, and then restore the file to its original location. Then, go to the next step. If the problem seems to be resolved, you can move the com.microsoft.Word.plist file to the trash.
Quit all Office for Mac applications.
On the Go menu, click Home.
Open Library.
Note
The Library folder is hidden in Mac OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.
Open Preferences, and then open Microsoft.
Locate the file that is named com.microsoft.Word.prefs.plist.
Move the file to the desktop.
Start Word, and then check whether the problem still occurs. If the problem still occurs, quit Word, and restore the file to its original location. Then, go to the next step. If the problem seems to be resolved, you can move the com.microsoft.Word.prefs.plist file to the trash.
On the Go menu, click Home.
Open Library.
Microsoft office 2019 mac crack. Note
The Library folder is hidden in Mac OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.
Open Application Support, and then open Microsoft.
Open Office, and then open User Templates.
Locate the file that is named Normal, and then move the file to the desktop.
Start Word, and then check whether the problem still occurs. If the problem seems to be resolved, you can move the Normal file to the Trash. If the issue continues to occur, go to the next step.
Step 6: Create a new user account
Sometimes, user-specific information can become corrupted. This can interfere with installing or using the application. To determine whether this is the case, you can log on as a different user or create a new user account, and then test the application.
If the issue occurs even when you use the alternative account, go to the next step.
Step 7: Test saving the file in safe mode
Can't Open Word On Mac
Try to save when the computer is operating in safe mode. If you can save while in safe mode, the problem probably concerns software that is running in the background.
For information about how to enter safe mode in Mac OS, seeClean startup to see if background programs are interfering with Office for Mac.
More information
My Microsoft Word Documents Are Not Saving In Macroeconomics
If the steps in this article did not resolve the issue, visit the Mac forums for possible resolutions/workarounds.
